SHIPPING
In-Stock Items
Orders are processed within 2–3 business days. Delivery times vary by destination:
- Europe: 5–10 business days
- United States & Latin America: 7–14 business days
- Rest of World: 10–20 business days
Made-to-Order Items
Each made-to-order piece is crafted individually in Caracas. Production lead time is 25–30 days from order confirmation. You will receive a shipping notification once your piece is ready. Delivery times apply as above from the date of dispatch.
Not sure if your piece is in stock or made to order? Contact us at info@nabelmartins.com before purchasing and we will confirm availability and lead time.
RETURNS & EXCHANGES
We want you to love your Nabel Martins piece. If for any reason you are not satisfied:
- Returns are accepted within 14 days of delivery
- Items must be unworn, unwashed, and in original condition with all tags attached
- Made-to-order and custom pieces are final sale and cannot be returned
- Sale items are final sale
- Return shipping costs are the responsibility of the customer
To initiate a return, contact us at info@nabelmartins.com with your order number and reason for return. We will confirm your return within 2 business days.
Exchanges are subject to availability. If your size is not available, a store credit will be issued.
CUSTOMS & DUTIES
International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
